Frequently Asked Questions

Your Wine Queries Answered for a Delightful Wine Journey.

General

What is the Elite Wine Society?

The Elite Wine Society is an online wine community that offers the highest quality wines from all of the appellations within the central coast region of California.

How are the wines chosen?

Our team has selected only the finest wines from each category based on multiple ratings from sommeliers and professional wine tasting experts. We also rely on customer feedback to accurately gauge new vintages and adjust our inventory accordingly.

What does the Elite Membership offer?

The Elite membership allows you to automate your orders at a discounted rate. It also unlocks our reserved wines.

 
What kind of payment methods are available?

We accept credit & debit cards.

Does Elite Wine Society ship outside the US?

We currently do not ship outside the United States.

Order

How do I check the status of an order?

Sign into https://elitewinesociety.com/my-account/orders/.

Can I cancel an order after I've placed it?

Absolutely, as long as it hasn’t already been shipped. Simply email Member Services at info@elitewinesociety.com. Or call (805) 619-1038 any weekday between 7am – 7pm EST.

Does Elite Wine Society accept returns?

If any wine fails to impress, we’ll credit that bottle.
Note: This may be subject to price cap. Specific bottles may not be eligible for credit/exchanges.

How do I see what wines I've bought from you before?

Sign into your account and click on the “orders” tab.

 
How long does it take to receive my order?

Depending on where you live it could take anywhere between 4-7 business days.

Subscription

What is the minimum amount of bottles I must purchase?

The minimum amount of bottles required to checkout is 3.

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